FAQs
Is the shipping free?
Yes. Worldwide shipping is already included in the price. We use DHL express with 3 days delivery time.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days with DHL Express.
Can I change or return my item?
If you want to change a product into another model, strap color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.
Do you offer international shipping?
Yes, we ship internationally. Shipping rates and delivery times vary depending on your location and will be calculated at checkout.
What is your return and exchange policy?
We accept returns and exchanges within 7–15 days of delivery, provided the items are unworn, unwashed, and in original packaging with tags. Visit our Returns & Exchanges page for more details.


